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Access to Information

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home  »  About PRHC » Accountability » Access to Information

Access to Information

Effective January 1, 2012, hospitals in Ontario are subject to the Freedom of Information and Protection of Privacy Act (FIPPA). The Peterborough Regional Health Centre embraces openness and accountability. To support access to information, PRHC has established a Freedom of Information Office to process freedom of information requests and oversee the protection of privacy.


The Act has two main purposes:

  • to make public bodies more transparent and accountable by providing a right of access to government records
  • to protect personal information from unauthorized collection, use or disclosure by public bodies.

Proactive Disclosure

PRHC's public website is your primary point of reference for hospital records. Our document archive provides quick links to frequently requested information, including Annual Reports, Hospital Bylaws, Financial Statements and more.

If you cannot find what you are looking for on our website, please contact our Communications Department at communications@prhc.on.ca.

Requesting information

As of Jan. 1, 2012, you may access information about PRHC under the Freedom of Information and Protection of Privacy Act (FIPPA). You will have the right to make a request for access to a range of recorded information held by our hospital (including records of your own personal information), that came into the custody or under the control of our hospital going back to Jan. 1, 2007.

PLEASE NOTE: Access to your own personal health records or personal health information will continue to be governed by the Personal Health Information Protection Act (PHIPA). A form for requesting your Personal Health Information can be found here.

View FAQs on FIPPA and information requests.

Informal request

We want to make accessing information about the hospital as easy as possible. Our website is growing to meet the information requests we are anticipating. If you can’t find what you are looking for on our public website, please contact us to request the information. If we can simply point you to the right place on our website where that information is available, we will.

Contact us at communications@prhc.on.ca to make an informal request.

Formal request

You may also make a formal FIPPA request. We will process your request and make information available to you in an expedient and reasonable amount of time, in accordance with FIPPA. To make an information request, please complete and submit a request form.

Download and print PRHC's FIPPA request form. (*Please note, this is not the form used to request personal health records. Please click here for health records requests.)

There are three ways to submit the FIPPA request form*:

Submit in person: Print the form above, and deliver to the Freedom of Information office together with payment. Please contact the FOI Coordinator in advance to set up an appointment.

Submit by postal mail: Print the form above and mail to PRHC, together with payment, at the following address:

Peterborough Regional Health Centre Freedom of Information Office 1 Hospital Drive Peterborough, ON K9J 7C6

Submit by email: Return the completed form above to dmack@prhc.on.ca

*A request will be initiated with receipt of payment, as outlined on the form. PRHC’s Freedom of Information Specialist will contact you to coordinate payment. Please note that additional fees may apply depending on the nature of the request submitted.

If requesting a correction to personal information, please do not send via email or fax.

Directory of Records and Personal Information Banks

Our Directory of Records and Personal Information Banks provide information about the types of records held by PRHC. Please note that some or all of these records may fall under the protection of privacy rules as stated in law.

Questions or Comments?

To learn more about FIPPA legislation, or to inquire about a specific information, contact PRHC's Freedom of Information Office.

By phone: 705-743-2121 x.3856

By email: dmack@prhc.on.ca

By mail: Peterborough Regional Health Centre, Freedom of Information Office, 1 Hospital Drive Peterborough, ON K9J 7C6

Frequently requested information