The role of the Health Records department at Peterborough Regional Health Centre (PRHC) is:

  • To maintain accurate and complete medical records that can act as a means of communication among physicians and other healthcare professionals contributing to the care of a patient to ensure continuity of patient care and to furnish documentary evidence of the course of every patient’s illness and treatment during each hospital visit.

  • To establish and recognize best practices in the management of privacy, confidentiality and security of health information.

  • To apply the technologies used to collect, access, store and transmit information in all its forms.

  • To provide statistics which may aid in determining trends or problems and which may help to achieve better/optimal patient care.

  • To serve as an information center for use in research and education.

ACCESSING YOUR HEALTH RECORDS DURING COVID-19

The Health Records office is temporarily closed to the public. We apologize for any inconvenience.  Requests will still be processed. They can be emailed to roi@prhc.on.ca or faxed to 705-876-5146.

Once requests are complete, we will contact you to arrange payment via credit card and your request will be mailed to you. Please contact us at 705-743-2121 x. 3296 with any release of information questions. Thank you for your understanding.

REQUESTING HEALTH INFORMATION

To submit a request to access your own Personal Health Information, please download print and complete this formYou may also use this form to request the Health Information of a deceased, minor, or incapacitated individual.

Individuals making third party requests (e.g. insurance company, lawyer etc.) must download, print and complete this form.

Forms must be submitted to:
Peterborough Regional Health Centre
Attn: Health Records Department
One Hospital Drive
Peterborough, ON
K9J 7C6

The Health Records department can be reached at 705-743-2121 x. 3900 or can be faxed at 705-876-5146.