GETTING AROUND PRHC

There are five key things to know about Peterborough Regional Health Centre (PRHC) to help you find your way around the building:

  • The hospital is built on the side of a hill. This means the main entrance is located on Level 4, on the west side of the building.

  • The hospital is built with a central corridor, called the “spine.” This hallway runs the length of our inpatient areas.

  • Generally, inpatient and outpatient areas are grouped at PRHC. Inpatient areas are generally located on the east side of the spine. Outpatient and administrative areas, as well as hospital services (e.g. Gift Shop, retail pharmacy, cafeteria) are on the west side of the spine.

  • Public elevators are located at the main entrance and in the spine hallway.

  • Maps to inpatient and outpatient areas of the hospital are available in the Patient & Visitor handbook at the Information Desk on Level 4.

Find Your Way at PRHC with MazeMapwayfinding kiosk

Navigating a large hospital can be challenging — so PRHC is making it easier. MazeMap, our new GPS‑enabled digital wayfinding system, is now live throughout the building to help patients, caregivers, and visitors get where they need to go quickly and confidently.

What is MazeMap 

MazeMap is a digital mapping and wayfinding tool designed to guide you through PRHC’s 715,000‑square‑foot hospital. Using kiosk touchscreens or your own mobile device, MazeMap shows the best route to your destination — right down to the correct floor.

Using the Touchscreen Kiosks

Touchscreen wayfinding kiosks are available:

  • At the Main Entrance
  • At four additional locations throughout the hospital

To get started:

  1. Tap the kiosk screen.
  2. Search for your clinic, unit, or location.
  3. View your personalized map and step‑by‑step directions.
  4. (Optional) Scan the QR code on the screen to send the route to your smartphone.

Using your own phone is completely optional — you can navigate entirely from the kiosk if you prefer.

Using Your Own Phone or Device

If you choose to view directions on your personal device:

  • Scan the QR code on the kiosk to load your route on your phone.
  • Connect to the PRHC Guest Wi‑Fi to help MazeMap identify your floor level for more accurate guidance.
  • If you’d like ongoing support, you can download the MazeMap app and search for Peterborough Regional Health Centre. This can help improve navigation inside the hospital.

A Helpful Reminder: Our Volunteers Are Still Here for You

While MazeMap adds convenient digital support, our dedicated team of PRHC volunteers will continue offering in‑person wayfinding assistance every day between 7:00 a.m. and 8:00 p.m. Their friendly guidance remains an important part of the patient and visitor experience.

Learn more about Parking at PRHC.